Let Miller’s Towing Hook You Up!
Let Miller’s Towing Hook You Up!
How our towing and roadside calls work in Wichita: quotes, payment, storage, vehicle release, and what we need from you. Written in plain English.
These Terms of Service cover every tow, recovery, and roadside call handled by Miller’s Towing & Recovery, 4309 S Broadway, Wichita, KS 67216. They also cover your use of millerstowingict.com. When you call us, book a service, or let us move your vehicle, you agree to these terms.
We have towed in Wichita since 2005. We wrote these terms in plain English so you know what to expect before a truck is sent. If anything here is unclear, call us at (316) 351-4754 and ask.
We offer car towing, flatbed towing, accident and vehicle recovery, winch outs, jump starts, car lockouts, fuel delivery, private property towing, mower and tractor towing, and long distance towing. Dispatch runs 24 hours a day, 7 days a week, holidays included.
We can turn down a call when the job is not safe, the vehicle is outside what our trucks can handle, or we cannot confirm that the person calling has the right to move the vehicle.
For any call you book with us, dispatch gives you the full price on the phone before we hook up. There are no hidden fees.
A quote is based on what you tell us. The price can change only if the job changes, for example:
If the price needs to change, the driver tells you the new total first. You can say yes or stop the job at that point.
When the Wichita Police Department calls us, or puts our name on a tow from the City’s emergency wrecker rotation list, we charge the rates we file with the City. Our 2026 posted light duty rates are:
| Service | 2026 posted rate |
|---|---|
| Tow (hookup) | $140 |
| Mileage | $8.50 per mile |
| Winching | $45 per 15 minutes |
| Rollover | $145 |
| Jump start | $125 |
| Fuel delivery | $120 plus fuel |
| Storage | $50 per day |
See the City’s 2026 Emergency Wrecker Fees (PDF) for the full list from every licensed company.
We take cash, debit cards, and credit cards. City rules for licensed emergency wrecker companies say cards must be accepted at no extra fee, and we follow that rule on every call.
Payment is due when the job is done or when you pick up your vehicle. For police called tows, the vehicle owner pays when the vehicle is released. You get an itemized receipt every time. Keep it, because your insurance, AAA plan, or credit card benefit may pay you back.
After we open a vehicle, we ask to see your photo ID and the registration or insurance card. This protects you and keeps us from opening a car for the wrong person. If you cannot show that you own or have the right to use the vehicle, we can stop the job. Some newer vehicles cannot be opened safely with lockout tools, and in that case we will tell you before any charge.
Vehicles we store are kept at our fenced yard at 4309 S Broadway. To get a vehicle released:
City rules set release hours for emergency wrecker tows: Monday through Friday, 7:30 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Call ahead before you come.
Storage on police called tows is $50 per day. Under City rules, storage cannot be charged for Sundays or closed holidays if you claim the vehicle within three business days after the closure.
A vehicle under a police hold needs a WPD release before we can let it go. Not sure who has your car? Use the City’s FindMyCar search or call WPD Records at 316-268-4303.
City rules give owners access to personal items in a towed vehicle for 48 hours after the tow. After that, items generally stay in the vehicle until fees are paid, except photo ID, prescription drugs, and legal documents. Call us to set a time.
If your vehicle was impounded by WPD, you can ask for a due process hearing within five business days. Contact the Judge’s Chambers at City Hall, 455 N. Main, or call Wichita Municipal Court at 316-268-4629. You can post the fees and get your vehicle back before the hearing.
We tow unauthorized vehicles from private lots that have posted signs, under Wichita City Code 11.99.030. The property owner pays nothing. The vehicle owner pays when picking up the vehicle, and City Code caps those charges. The caps started in 2023 at $120 per tow, $4.70 per mile, and $36 per day of storage, and they rise 4% each June.
Kansas law lets a tow company hold a vehicle under a lien until charges are paid. If the owner is known, we send notice within 15 days. If the vehicle is still not claimed, we request owner records from the Kansas Division of Vehicles and may sell the vehicle at auction after the notices the law requires.
Our drivers look over each vehicle before hookup. We use a flatbed or dollies for AWD vehicles, and we attach to recovery points or the frame, never to bumpers or suspension parts.
We are not responsible for damage or mechanical problems that were there before we arrived, or for damage caused by the crash, fire, flood, or event that led to the call. A jump start or fuel delivery does not repair a bad battery, alternator, starter, or fuel system.
If you see damage you believe we caused, tell the driver before they leave, or call us as soon as you can. Take photos. City licensed tow companies must carry liability and garage keeper’s insurance, and we will review your concern with you. See Our Guarantee for how we handle problems.
We reach most calls inside Wichita city limits in about 30 minutes. Any arrival time we give is an estimate. Weather, traffic, crash scenes, and call volume can slow us down, and dispatch will update you if your wait changes.
If you no longer need us, call dispatch right away so we can send the truck to someone else. If a driver is already on the way or on scene, ask dispatch whether any charge applies before you cancel.
Information on millerstowingict.com, including our towing FAQs and guides, is general information. It is not legal or insurance advice. Prices and City rules can change, so confirm the details with us when you call. Links to City and outside websites are for your convenience, and we do not control those sites. Read our Privacy Policy to see how we handle information you send us.
These terms follow the laws of the State of Kansas and the ordinances of the City of Wichita. Where City or state rules give you more rights than these terms, those rules apply.
We may update these terms when our services or City rules change. The date at the top of this page shows the latest version. The terms in place on the day of your service apply to that service.
Miller’s Towing & Recovery
4309 S Broadway, Wichita, KS 67216
Phone: (316) 351-4754
Email: millertowict@gmail.com
Or use our contact form.
Call dispatch any hour. We will walk you through the price, payment, or release steps before you commit to anything.
