Our Guarantee

The Miller’s Towing Guarantee

Eight promises we keep on every tow and roadside call in Wichita. Clear prices, fair rates, careful hookups, and a real person on the phone since 2005.

No Hidden FeesPrice on the phone first
No Card FeeCash, debit, or credit
City LicensedEmergency wrecker list
24/7Holidays too
Our promises

What You Can Count On

These promises apply to every call you book with Miller’s Towing & Recovery, from a quick jump start to a crash recovery on Kellogg.

Full Price Before Hookup

For every call you book with us, dispatch gives you the full price on the phone before the truck leaves our yard. No hidden fees, no low starting price that grows later.

What it means for you: If the job changes on scene, the driver tells you the new total first. You can say yes or stop right there.

Fair, Posted Rates

Police called and rotation tows are charged at the rates we file with the City of Wichita. Private property tows stay within the caps set by City Code 11.99.030.

What it means for you: You can check our numbers on the City’s published fee list. See our posted 2026 rates.

Pay Your Way, No Card Fee

We take cash, debit cards, and credit cards, and we never add a fee for paying by card.

What it means for you: You get an itemized receipt on every call to send to your insurer, AAA plan, or card company.

The Right Truck and a Careful Hookup

AWD and electric vehicles ride on a flatbed or dollies. We hook to recovery points or the frame, never to bumpers or suspension parts, and we upright rollovers slowly.

What it means for you: Tell dispatch your vehicle and drive type, and we send the right equipment the first time.

Honest Arrival Times

We reach most calls inside Wichita city limits in about 30 minutes. We give you a real time estimate, not the one you want to hear.

What it means for you: If weather, traffic, or a crash scene slows us down, dispatch calls to update you.

City Licensed and Insured

Miller’s is on the City of Wichita emergency wrecker list. City licensed companies must carry liability and garage keeper’s insurance and keep a fenced storage yard.

What it means for you: Your vehicle is covered while it is in our care.

Your Vehicle Stays Safe

Stored vehicles stay in our fenced yard at 4309 S Broadway. We check photo ID and registration before we open a locked car or release a stored one.

What it means for you: No one drives off with your car but you or someone you authorize.

A Real Person, 24/7

Dispatch answers day and night, weekends and holidays, from our own yard on South Broadway. We have served Wichita drivers since 2005.

What it means for you: Call (316) 351-4754 and talk to the team that sends the truck.

If something goes wrong

How We Make It Right

Most calls go smoothly. When one does not, here is what to do.

Tell Us Right Away

Talk to the driver before they leave, or call (316) 351-4754. The sooner we know, the sooner we can fix it.

Take Photos, Keep Your Receipt

Photos of the vehicle and your itemized receipt help us and any insurer see what happened.

We Review It With You

We go over the call, the charges, and any damage concern with you. If our work caused the problem, we stand behind it, and our garage keeper’s insurance covers vehicles in our care.

The fine print

What This Guarantee Covers

Covered

  • Every tow and roadside call you book with us directly
  • Police called and rotation tows, at our filed City rates
  • Private property tows, within City Code caps
  • Vehicles stored in our yard at 4309 S Broadway

Not Covered

  • Damage or mechanical problems that were there before we arrived
  • Damage from the crash, flood, or event that led to the call
  • Repairs a jump start or fuel delivery cannot fix, like a bad alternator
  • Delays from severe weather or closed roads, though we will keep you updated

Full details on payment, storage, and vehicle release are in our Terms of Service.

300+ Google Reviews From Wichita Drivers

See what customers say about our drivers, prices, and response times.

Read Our Testimonials
Questions

Guarantee FAQs

Does Miller’s Towing charge hidden fees?

No. For calls you book with us, you get the full price on the phone before we hook up. The total changes only if the job changes, and the driver tells you the new price before doing the extra work.

Do you charge extra to pay with a credit card?

No. We take cash, debit cards, and credit cards at the same price. City rules for licensed emergency wrecker companies in Wichita require cards to be accepted at no extra fee.

What if I think my car was damaged during the tow?

Tell the driver before they leave, or call (316) 351-4754 as soon as you can. Take photos and keep your receipt. We will look at it with you, and City licensed tow companies carry garage keeper’s insurance for vehicles in their care.

How fast can a tow truck reach me in Wichita?

We reach most calls inside Wichita city limits in about 30 minutes. Dispatch gives you a real estimate when you call and updates you if weather or traffic causes a delay.

More answers on our Towing FAQs page.

24/7 Dispatch

Need a Tow You Can Trust?

Call any hour. You get the full price before we hook up, and the same promises on every call.